Can Pro Solutions Refund and Cancellation Policy
At Can Pro Solutions, we strive to provide exceptional service and customer satisfaction. We understand that there may be circumstances where you might seek a refund. Below is our refund policy.
30-Day Free Trial Period:
We offer all new customers a Free 30-day trial period for our Cans to Curb Service. During this period, you can experience our service without commitment.
– If you are not fully satisfied during the trial period, you may cancel at any time within the 30 days without being charged any fees.
Refunds After Trial Period:
Once the 30-day trial period has ended, the following refund terms apply:
– Monthly Subscribers: Refunds for monthly plans will not be issued after the service for that billing period has been rendered. If you wish to cancel for future months, please do so before the next billing cycle begins.
Cancellation Policy:
Monthly Subscribers:
• Cancellation Request: You may cancel your monthly subscription at any time. However, cancellations must be made before the start of the next billing cycle to avoid being charged for the following month.
• No Refunds: Once the service has been rendered for the current month, no refunds will be issued for that billing period. Your subscription will remain active until the end of the current billing cycle, after which it will be terminated.
Service Interruptions or Issues:
If you experience any interruptions or issues with our service, please notify us immediately. We will work to resolve any concerns and, where appropriate, offer a credit or refund for missed or unsatisfactory service.
Non-Refundable Services:
Any additional one-time services or special requests, such as holiday service or extra visits, are non-refundable once the service has been completed.
For any questions or to cancel/request a refund, please contact us at [Contact Information].
How to Cancel:
To cancel your service, you can:
- Cancel the service through “My Account” on our website. Or,
- Contact us directly at contact@canprosolutions.com. Or,
- Text or call us @ 732-374-9784
Provide at least 48 hours’ notice prior to your next scheduled service to ensure no charges for the upcoming period.