FAQs
General Questions
How do I sign up for the services?
Signing up is easy! You can register online through our website or contact us directly via phone or email. We’ll walk you through the process and get you started.
What services does Can Pro Solutions offer?
Can Pro Solutions is a valet trash can service that takes the hassle out of managing your trash cans. We move your trash and recycling bins to the curb on collection day and return them after they’re emptied.
having to wait for your reply. This also shows that you have enough knowledge that you can share and help them out.
How often do you provide service?
We provide service on your designated trash collection days. This can be weekly or bi-weekly, depending on your area’s schedule.
Do I need to be home to be serviced?
No, you don’t need to be home. Just ensure your trash and recycling bins are accessible, and we’ll take care of the rest.
What Areas do you serve?
We currently serve the following cities within Ocean County, NJ – Lakewood – Brick – Jackson – Toms River – Manchester. We will make exceptions if you aren’t in these areas but are within close proximity! If you’re unsure if we cover your area, feel free to contact us!
What time will the bins be moved?
Bins will typically be moved to the curb the evening before collection day and returned by the evening after collection. Specific times may vary slightly depending on your location.
What happens if my trash day changes or is delayed due to a holiday?
We monitor local collection schedules, including any holiday delays. We’ll adjust our service accordingly, so you don’t have to worry about it.
What if the weather is bad?
At Can Pro Solutions, we provide service in any weather, as long as it is safe for our team and your garbage collection agency is still operating. Your trash will be taken to the curb and returned as scheduled, rain or shine!
How can I contact Can Pro Solutions?
You can reach us by phone, email, or through our website’s contact form. Our customer service hours are [insert hours], and we’re always here to help!
Payments and Cancellations
How do I pay for the service?
At Can Pro Solutions, we offer a flexible, no-commitment, month-to-month service plan designed to fit your needs. With this plan, you have the freedom to enjoy our valet trash can service without being locked into a long-term contract.
How It Works:
Subscriptions: To pay for the monthly subscription plan, simply sign up online. You can set up automatic payments using a credit/debit card, PayPal, or online bank transfer. Payments will be processed automatically each month on your billing date, and you’ll receive an email confirmation after each transaction. You can manage or update your payment method at any time through your account settings.
One-TIme service: simply pay for the service online and you will only be charged once. No monthly subscription or recurring charges.
What Are the Payment Methods You Accept?
We accept various payment methods, including credit/debit cards, PayPal, and online bank transfers. Payments can be made through our secure website or mobile app at the time of booking.
Is there a contract or long-term commitment?
No contract or long-term commitment!
What if I have an issue with the service?
Customer satisfaction is our priority. If you encounter any issues, please contact our customer service team immediately, and we’ll resolve the problem as quickly as possible.
Can I pause or cancel my service?
Yes, you can pause or cancel your service at any time. Simply contact us at least 48 hours in advance to make arrangements.